Privacy Policy

Information We Collect

Personal Information

• Contact Information: Name, email address, phone number, mailing address
• Booking Information: Session dates, times, locations, and preferences
• Payment Information: Credit card details, billing information (processed securely through third-party payment processors)
• Photographs: Images captured during photography sessions
• Communication Records: Emails, messages, and correspondence

Automatically Collected Information

• Website Usage: IP address, browser type, operating system, pages visited
• Cookies: Small data files stored on your device to improve website functionality
• Analytics: Website traffic and user behavior data

How We Use Your Information

• Service Provision: To provide photography services and fulfill bookings
• Communication: To respond to inquiries, send confirmations, and provide updates
• Payment Processing: To process payments and handle billing
• Portfolio Display: To showcase our work (with your consent)
• Marketing: To send promotional materials (with your consent)
• Legal Compliance: To comply with legal obligations and regulations
• Website Improvement: To enhance our website and user experience

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in our operations (payment processors, website hosting, etc.)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes
• Safety and Security: To protect our rights, property, or safety, or that of our clients

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Data is encrypted during transmission and storage
• Access Controls: Limited access to personal information on a need-to-know basis
• Secure Storage: Information is stored on secure servers with regular backups
• Employee Training: Staff are trained on privacy and security practices
• Regular Audits: We conduct regular security assessments and updates

Data Retention

• Photographs: Retained indefinitely for portfolio purposes (with consent) or as specified in your agreement
• Booking Information: Retained for 7 years for tax and legal compliance
• Contact Information: Retained until you request deletion or for 2 years after last contact
• Payment Information: Retained only as long as necessary for transaction processing
• Website Analytics: Retained for 2 years for website improvement purposes

Your Rights and Choices

Under Canadian privacy laws, you have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Consent Withdrawal: Withdraw consent for specific uses of your information
• Portability: Request a copy of your information in a portable format
• Complaints: File a complaint with the Privacy Commissioner of Canada

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used for targeted advertising (with consent)
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences.

Third-Party Services

We may use third-party services that have their own privacy policies:

• Payment Processors: Stripe, PayPal, or other payment services
• Website Analytics: Google Analytics for website performance
• Email Services: For communication and marketing
• Social Media: For portfolio display and marketing

We encourage you to review the privacy policies of these third-party services.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be processed in countries other than Canada. We ensure that any international transfers comply with applicable privacy laws and implement appropriate safeguards to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Updating the "Last updated" date

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.